We “Office Automation Group” provide after sale services support all over Pakistan at our customer premises. We provide services for our total range of products i.e. Konica Minolta Photocopiers, Laser Printer and multi-functional printers.
Our engineers are fully trained by Konica Minolta Japan. We put full emphasis on our in-house engineers training programs also on most regular basis, every month. We have fully equipped training center in our head office (Lahore) where we conduct all kind of training’s for our engineers as well as for our marketing staff. We believe that only continuous training can produce good staff, which can be source of satisfaction for our customers in Pakistan.
We supply all products with one year warranty, inclusive services and free replacement of parts up till one year, including all troubleshooting absolutely free.
We offer following services allover Pakistan:i) Annual maintenance contract (services)
Annual maintenance contract for services and free parts
Call based services, which is provided on per call charges bases to our customers
Our service response time is same day, if complaint received in first half of day, otherwise it will be attended in the next working day.
If any of our products is down more than 24 working hours, we provide service unit to the customer, so their office work should not suffer.
Konica Minolta’s award-winning bizhub office color MFPs offer cost-effective, high-performance, high-value document management solutions for any office setting. The bizhub colour All-in-One office product line delivers a broad range of print, copy, scan, fax speeds and advanced finishing options, as well as security features that can be customized to meet the demands of any office.